Returns & Exchanges

At Jinny Beauty Supply, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unopened and unused items within 30 days of delivery for a full refund.

1

Initiate Your Request

Log in to your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.

2

Pack Securely

Place the items in their original packaging, ensuring all seals are intact and the product is well-protected for transit.

3

Ship the Package

Affix the provided shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned beauty products, your refund will be processed to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing